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EMAIL CAMPAIGNS

Internal and external newsletters, advancement & admissions recruitment

EXTERNAL NEWSLETTERS

Bi-annual external department alumni and friends newsletter

Achieved 36% open rate, exceeding higher ed alumni benchmarks (25–35%).

INTERNAL NEWSLETTERS

Bi-weekly internal department newsletters

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Maintained a semester average open rate of 42% for the internal department newsletter, outperforming higher ed internal communication benchmarks (35–40%).

DONOR RELATIONS

Advancement and fundraising

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Increased annual donations by 65% through through implementation of strategic alumni engagement and targeted communications.

ADMISSIONS RECRUITMENT

Annual external graduate admissions recruitment developed in collaboration with Director of Graduate Studies

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Achieved a 33% open rate through targeted audience segmentation and optimized send timing.

STRATEGY

Maintain email contact lists and audience segments to ensure accurate targeting, reduce bounce rates, and improve campaign performance.

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Regularly update segments with alumni data, donor information, and newsletter signup form submissions

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Monitor analytics to evaluate reach and engagement, using insights to inform future content strategies.

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AFRICAN LITERATURE ASSOCIATION

Execute email campaigns for organization events, member updates, and conference information.

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